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Process Documentation

Standard operating procedures, runbooks and process maps describing how work is done.

Illustration representing Process Documentation

Overview

Process documentation includes SOPs, runbooks, checklists and flow diagrams. It describes the intended way to carry out work, giving models grounded procedural knowledge for following and explaining multi-step processes.

Version history shows how procedures were corrected after real-world use.

Key highlights

Step-by-step procedures

Diagrams and checklists

Revision history of each process